E-commerce is the method of individuals or companies buying and selling goods or services through the Internet. E-commerce works based on technologies and various digital platforms such as websites, smartphone applications, social media platforms, and online marketplaces. Customers can participate in e-commerce whenever and wherever they can get internet connections.

Customers can purchase a physical product or a digital product through these various digital platforms. They can follow various transaction methods and payment gateways. Once a customer purchases with an e-commerce platform, the online retailer delivers the product by various methods like shipping, pickup from the store, or local in-person delivery.

As this e-commerce platform is growing rapidly, e-commerce business owners must struggle to handle processes like conducting product and market research, building websites, uploading their products online, writing product descriptions, conducting marketing campaigns, and handling customer services. And here comes one solution for handling all these processes, that is Artificial Intelligence.

AI in E-commerce Landscape

AI in e-commerce refers to the online shopping platforms that are integrated with artificial intelligence technology. AI enables e-commerce businesses to automate repetitive tasks, analyze customer behaviors, and make decision-making easier. It takes advantage of algorithms and data-driven technologies to improve workflow management, and customer support, boost sales, and personalized recommendations for the customers. This AI-driven e-commerce platform helps business owners with sales automation which makes business process management easier.

AI in e-commerce platforms leverages various technologies to streamline task management, marketing campaigns, email marketing, and customer service. Since this no-code platform is an automation software for online shopping platforms, it offers several benefits such as:

  • Virtual assistance for…


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